​DELIVERY POLICY

Holistic Healt – www.holistichealt.com
Last updated: July 20, 2025

We work diligently to ensure your orders reach you as quickly and safely as possible. Below are the details you need to know about our delivery process:

1. Shipping Time

• Your orders are shipped within 1–3 business days after payment confirmation.

• Orders placed on official holidays or weekends are processed on the next business day.

• During campaign or sale periods, shipping times may be extended due to high demand; in such cases, you will be notified.

2. Shipping Company & Tracking

• Your orders are shipped via our trusted partner courier companies.

• Once your order has been shipped, you will receive a tracking number via email or SMS.

• You can track the status of your shipment online using this tracking number.

3. Delivery Time

• The delivery period within Turkey is generally 1–5 business days.

• Delivery times to remote areas may vary depending on the courier’s distribution schedule.

4. Shipping Fee

• The shipping cost is clearly stated on the payment page during checkout.

• Free shipping promotions may be offered periodically for orders above a certain amount.

5. Important Notes at Delivery

• When receiving your order, if you notice damage such as dents, tears, or wetness on the outer packaging, we recommend requesting a damage report with the courier.

• In case of damaged or missing items, please contact us as soon as possible for assistance.

6. Undeliverable Orders

• If the recipient is not present at the address, the courier will usually make a second delivery attempt or leave the package at the nearest branch.

• Orders not collected within the specified period may be returned to our company.

7. International Delivery

• At the moment, we only ship within Turkey.

• For international shipping inquiries, please contact us directly.

8. Contact

For any questions regarding delivery, please reach out to us:
📧 Email: info@holistichealt.com