PRIVACY POLICY AND KVKK INFORMATION TEXT

Holistic Healt – www.holistichealt.com
Last Updated: July 20, 2025

At Holistic Healt, we place great importance on the privacy and security of your personal data. In accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”), we process, store, and protect your personal data as a data controller, as explained below.

1. Methods and Legal Grounds for Collecting Personal Data

Your personal data may be collected electronically, through automatic or non-automatic means, when you visit our website, create an account, place an order, or contact us.

Your data is processed based on the following legal grounds:

When necessary for the establishment or performance of a contract (e.g., order and delivery processes)
With your explicit consent (e.g., for marketing and promotional activities)
To comply with legal obligations
To protect our legitimate interests

2. Processed Personal Data

Name and surname
Email address and phone number
Address information (delivery and billing)
IP address and cookie data
Shopping and transaction history

3. Purposes of Processing Personal Data

The personal data collected is processed for the following purposes:

Receiving, preparing, and delivering orders
Managing customer support and communication processes
Conducting marketing and promotional activities (with explicit consent)
Ensuring website security and improving user experience
Fulfilling legal obligations within the framework of relevant regulations

4. Transfer of Personal Data

Your personal data may be shared only for the purposes stated above and in compliance with Articles 8 and 9 of the KVKK with the following parties:

Cargo and logistics service providers
Payment infrastructure providers
Legally authorized public institutions and organizations
Our business partners providing information technology services

5. Your Rights as a Data Subject

Under Article 11 of the KVKK, you have the following rights:

To learn whether your personal data is being processed
To request information if it has been processed
To learn whether it is used in accordance with its purpose
To know the third parties to whom it is transferred, domestically or abroad
To request correction if it is incomplete or incorrectly processed
To request deletion or destruction in accordance with the KVKK
To request notification of such corrections or deletions to third parties
To object to any outcome arising from analysis by automated systems
To request compensation for damages incurred due to unlawful processing

6. Application Method

You can send your KVKK-related requests to info@holistichealt.com,
or submit them in writing to our company address.
Your request will be processed free of charge within 30 days.